Shipping and Delivery Policy - Joo Computers
Shipping Methods and Timelines
We offer the following delivery options:
- Within CBD: Delivery within 1 hour
- All over the country: Delivery within 24 hours to 2 days
- Order Processing Time
Orders are processed promptly upon payment verification. You will receive a confirmation message with tracking information once your order has been dispatched.
- Shipping Costs
Shipping costs are calculated based on the delivery location and method selected. Please contact us for specific shipping cost information.
- Shipping Restrictions
We currently ship to addresses within Kenya. We deliver to both residential and business addresses.
- Delivery Issues
If you have not received your order within the specified timeframe, please contact our customer service team. We are not liable for delays caused by unforeseen circumstances.
- Order Tracking
You can track your order by contacting our customer service team.
- Damaged or Lost Packages
In the event of a lost or damaged package, please contact us immediately. We will work to resolve the issue as quickly as possible.
- Returns and Refunds
For information on returns and refunds, please refer to our Returns Policy or contact our customer service team.
- Contact Information
For any further inquiries regarding shipping and delivery, please contact our customer service team at 0717183590.
